Important Telephone Numbers

FEMA (561) 367-6717 (open only during an emergency), 800-621-3362, 1-800-462-7585 (TTY) (When calling FEMA please have the following items ready: Address and phone number where you can be reached, Social Security number, current mailing address, date damage occurred, address of the affected property, brief description of the damages, insurance information, and family gross income.)

Florida Div. of Emergency Management (850) 413-9969

SBA Business Disaster Center (Physical Disaster Assistance Loans and SBA Economic Injury Disaster Loans)
800-659-2955

The American Red Cross (561) 994-2060 / (561) 833-7711

FPL Power Outages (561) 697-8000 or (800) 468-8243

Broken Gas Pipes (Gas Leaks) - Florida Public Utilities (561) 278-2636

Gulf Power (800) 487- 6937

Progress Energy (800) 228-8485

Blue Roof Program (888) 766-3258 / Español (800) 403-0573

TECO 888-223-0800

Salvation Army Prayer and Spiritual Support Hotline 888-363-2769

Palm Beach County

Fire/Rescue/Sheriff (emergency only) 9-1-1

Sheriff (PBSO) (non-emergency) Boca (561) 995-2800 / all others (561) 688-3000

Fire Rescue (non-emergency) (561) 712-6550 or (561) 616-7016

Division of Emergency Management (561) 712-6400 / [For TDD – (561) 712-6343]

Downed Electrical Wires (800) 468-8243

Traffic Signal Repair (561) 683-6885

Water Utility Department (Broken pipes, etc) (561) 740-4600

Assistance Hotline (Resource/Crisis Counseling) 211 or (561) 363-1111

Special needs persons advanced shelter registration (561) 712-6400

Special needs transportation to shelters advance registration (561) 649-9838

Animal Control Pet Shelter Pre-Registration (561) 233-1266

City of Boca Raton

Fire/Rescue/Police (emergency only) 9-1-1

Administrative Offices/Fire Rescue Services (open business hours only) (561) 982-4000

Non-Emergency Police (561) 338-1333

Non-Emergency Fire Rescue (561) 367-6700

Hurricane Preparedness Line (only activated during hurricane threat) (561) 393-7800

Citizen Information Center (open only during an emergency) (561) 982-4900

Downed Electrical Wires 1 (800) 226-3545

Broken Water Pipes (Water Leaks) (561) 338-7300 / After-hours (561) 338-7325

Insurance

For questions about insurance or financial assistance, please call the Florida Department of Financial Services Hurricane Help-Line at 800-22-STORM (78676)

AIG Insurance Co. Disaster Claims - personal 800-450-1132/1128, business 877-399-6442

Allstate Insurance Co. Disaster Claims 800-547-8676

Chubb 800-252-4670 / 800-252-4670

Citizens 866-411-2742 (open 24 hrs. daily, 7 days a week)

Colonial Penn Insurance Co. Disaster Claims 888-244-6163

Hartford Casualty Insurance Co. Disaster Claims - personal 800-243-5860, business 800-327-3636

Liberty Mutual Insurance Co. Disaster Claims 800-526-1547

Nationwide Mutual Insurance Co. Disaster Claims 800-421-3535

State Farm Fire & Casualty Co. Disaster Claims 800-732-5246